HOW TO: Business Owners, Claim Your Free Listing on Patch!

Business owners, here's an easy-to-follow video on how to claim your free listing on Northfield Patch

Don't get left behind. You can enhance your presence online and reach new customers for your local business—and it's free!

Every local business gets a space on Patch. We've already done the legwork to create it for you. If you haven't seen it, we'd be happy to show it to you. If we missed you, we're ready to add you. And if you claim it, you have more control over how your business is presented online.

Head to our Patch Places section at the top, search for your listing and click on the "claim it" button to become an active user. Your friends, neighbors and potential new patrons will get a better sense of who your are, what your business has to offer and what your community means to you.


  1. If you're already a user, make sure you log in first. If you haven't signed up for a free account, do that by clicking on "sign up" at the top of the page.
  2. Click on the "Places" tab at the top of the page.
  3. Search for your business/organization and click on it.
  4. Scroll half down the page to where it says, "Do you own or manage this location? Claim it!"Click on "Claim It."
  5. Login and complete the four-question form providing all necessary information to expedite your claim.
  6. You will be notified via email once your claim is approved.


Once you are approved, start by clicking the "Manage Your Listing" button on the left side of your listing to access your dashboard.

The dashboard will show you several tools:

  • Your Stats
  • Edit listing
  • Manage Photos & Media
  • Reviews
  • Free Tools
  • Paid Tools 
  • Contact Sales

Your Stats:

See who rated and reviewed your business. And who's following your listing. You can e-mail your customers to seek out more reviews, and link the "Directory" to your Facebook and Twitter accounts.

Edit Listing:

Add photos, website information, hours of operation, contact information and more under the "Basic Info" tab. Some of this information cannot be changed, but you can request a new description if you think your business is inaccurately described.

Choose "Extra Info" to add information like the founding date of your business, what kinds of payments are accepted, if there's street parking or a lot, and more.

Manage Photos & Media:

Add and edit photos and choose which image is featured. If you have video or PDFs, you would add that here, too.


You can see what people have to say about your business and respond to each review personally.

Free Tools:

Post events and add job openings to our classifieds section, also known as the "Marketplace."

Paid Tools:

You can upgrade your listing with a video profile, add a message from the owner and become a featured business on the "Places" page for a fee. You can learn more about these options and how to get in touch with a sales team member.

Have your customers engaged, rate your business and talk with them right on Patch!


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